E-Learning 
AR+VR: new knowledge

E-mobility not only requires vehicle manufacturers to embrace novel ways of thinking and new knowledge. This also applies to downstream processes and services such as call centers, breakdown services, and repair shops because the high-voltage technology is potentially life-threatening.

HiVo, DEKRA’s digital high-voltage training program, delivers the necessary knowledge. Via a web-based app, participants can use short self-study modules to learn all about working with and on high-voltage vehicles (electric, hybrid, and hydrogen). Self-study is accompanied by classroom-based training in which students are able to carry out specific process steps on high-voltage vehicles using virtual reality.

The training program is localized for the respective market and can be used on a smartphone, tablet, or computer. Thanks to the many language variants and global approach, the program is also of interest to international companies.

HiVo enables them to train their employees to a uniform standard, something valued by Allianz Partners. The subsidiary of Allianz SE, responsible for roadside assistance, aims to roll out the digital high-voltage training program in more than 20 countries, including France, the United Kingdom, Spain, Portugal, India, and Japan.